Privacy Policy:

Last updated: July 2026

Lou Walker Wellness is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Lou Walker Wellness is the data controller for the personal information you provide through this website, our booking systems and our mailing list.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Lou Walker Wellness
Email: louise@louwalkerwellness.com

What Information We Collect

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone number (if provided)

  • Emergency contact details (where appropriate)

  • Health information you choose to provide that is relevant to participating safely in classes or workshops

  • Booking and attendance information

  • Payment confirmation (we do not store your card details)

How We Use Your Information

We use your information to:

  • Process your bookings.

  • Communicate with you about your classes, workshops or events.

  • Provide services safely.

  • Respond to enquiries.

  • Send newsletters or marketing emails if you have chosen to receive them.

  • Meet our legal and accounting obligations.

Payments

Payments are processed securely by third-party payment providers such as Stripe.

Lou Walker Wellness does not store or have access to your full payment card details.

Email Marketing

If you subscribe to our mailing list, we may send you newsletters, updates and information about future classes, workshops and events.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Sharing Your Information

We will never sell your personal information.

Your information may be shared only with trusted service providers where necessary to operate the business, such as:

  • our booking platform;

  • our email marketing provider;

  • our payment processor.

These providers process your information securely and only for the services they provide to us.

How Long We Keep Your Information

We keep personal information only for as long as necessary to provide our services and to meet legal, accounting or insurance requirements.

Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of your information where appropriate;

  • object to certain processing;

  • withdraw consent for marketing at any time.

To exercise any of these rights, please contact us using the email address above.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external websites, and we encourage you to read their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.